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Gates also advocated the need for a standard that would let IM services interoperate. During the review of the AOL-Time Warner merger in 2000, Microsoft Chairman Bill Gates urged Federal Communications Commission officials to closely examine AOL's IM dominance. "While this level of interoperability is certainly interesting, it's not the broad and far-reaching interoperability that users of other services are looking for to consolidate their accounts."Ĭompetitors and critics, most notably Microsoft, have complained to regulators that AOL's resistance to opening AIM to third parties is an unfair exploitation of its market leadership. "AOL is allowing interoperability with ICQ, which is another way of saying AOL is allowing interoperability with AOL," said Michael Gartenberg, an analyst at market research firm Jupiter Research.
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ICQ has 135 million registered usernames AOL does not release the number of users who access that software per month. AIM currently has 180 million registered usernames, with 30 million users accessing the software per month, taking multiple registrations into account. AIM and ICQ have been running on the same server network since 1999. Technically, allowing AIM and ICQ to communicate does not mean AOL is opening its instant messaging network. "We've removed the virtual glass wall that separates them," Bentley said. But ICQ has a large international audience, especially in Europe, and AOL spokeswoman Anne Bentley said the test was a response to growth in AOL Europe and consumer feedback regarding the two messaging setups. The company has long claimed that AIM and ICQ users had no interest in communicating with one another. AOL has been subject to industry criticism and federal regulatory scrutiny for its resistance to opening its IM network to outsiders. The decision to let AIM users add ICQ buddies is significant because it represents the first step in allowing the two largest instant messaging services, both owned by AOL, to communicate. Users of the current version of ICQ cannot add AIM members to their buddy lists, but future versions of ICQ may let them do so, AOL said. AIM users will also be able to convert ICQ identities, which are typically a sequence of numbers, to nicknames.
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People who download AIM 5.1 will be able to add ICQ users to their buddy lists and send them instant text messages. The ability to communicate with ICQ is a feature in AIM 5.1, a test version of the software currently available on AOL.com.
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Update America Online said it would allow its next version of AOL Instant Messenger to communicate with ICQ, a surprise move that will topple the long-standing barrier between the company's two popular IM services.